Shipping policy
Thank you for choosing Milan Club Melbourne Incorporated for your purchases. We are committed to providing you with a seamless shopping experience, including reliable and efficient shipping. Please familiarize yourself with our shipping policy outlined below:
1. Processing Time
Orders are typically processed and shipped within 1-3 business days of receiving payment. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods
We offer several shipping methods to accommodate your needs, including standard and expedited shipping. The available options will be displayed at checkout, along with estimated delivery times and associated costs.
3. Shipping Destinations
We currently offer shipping within Australia. Unfortunately, we do not ship internationally at this time. We apologize for any inconvenience this may cause.
4. Shipping Charges
Shipping charges are calculated based on the weight of the package, the shipping method selected, and the destination address. The total shipping cost will be displayed at checkout before completing your purchase.
5. Tracking Information
Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information. This allows you to monitor the status of your package and estimated delivery date.
6. Delivery Time
Delivery times may vary depending on the shipping method selected and the destination address. While we make every effort to ensure prompt delivery, please note that delays may occur due to unforeseen circumstances such as weather conditions or carrier issues.
7. In-Store Pickup
For local customers, we offer the option of in-store pickup. Simply select this option at checkout, and you will be notified when your order is ready for pickup at our location.
8. Contact Us
If you have any questions or concerns regarding shipping, please feel free to contact us. Our customer service team is here to assist you and ensure a smooth delivery process.
Thank you for choosing Milan Club Melbourne Incorporated. We appreciate your support and look forward to serving you!